Unfortunately, no organisation is the standard stock image depiction of a picture-perfect working environment. In a place where people spend large amounts of time together, the occasional conflict is only natural.
So, what are some of the main reasons why arguments rear their head and how can you deal with them?
1. Personality clashes
Your employees are likely to come from different backgrounds, have varied experience and of course, hold unique personalities. These qualities aren't always going to align, and when two people possess different opinions and working styles, conflict may arise. A Forbes study found that 100 per cent of participants ranked 'other people' as the main cause of workplace conflict.
Employees aren't always going to get along, but it's important they don't let their differences affect their working relationships.
2. Poor training
As a manager, it's vital that you take the time to invest in training for all staff members. This way, they'll all be on the same level and possess a similar range of skills needed to perform their job to a high standard. If you don't have the time to ensure a new employee is trained to a sufficient degree, the repercussions can be more severe than a lower rate of productivity.
Their lack of training can result in them struggling to adapt to the work environment, as well as making silly mistakes. These errors may impede other workers and therefore be an easy port of blame when something goes wrong, resulting in unnecessary conflict.
A Forbes study found that 100 per cent of participants ranked 'other people' as the main cause of workplace conflict.
There's nothing wrong with a little healthy competition, but when a business places an emphasis on offering financial incentives for employee productivity, it's a recipe for conflict. Such campaigns result in individualism and deter teamwork. When money's on the line, people will often do anything to stay one step ahead, even if it means damaging work relationships.
How conflict resolution training can help you
If you don't feel overly confident dealing with conflict effectively, enlist the help of the experts at Artisan Consulting. Our Conflict Resolution Workshop provides strategies for businesses looking to improve in this tricky area. Learn how to identify and neutralise conflict, and how to develop positive and productive outcomes – all necessary factors for a happy and productive workforce.
Discover other ways that Artisan Consulting can help you and your team grow by getting in touch with our expert team of facilitators today!